menthol 4dPrivacy Policy

This page describes what we collect when you use menthol 4d and how we keep that data protected. We collect personal information to verify your identity, process your deposits through DANA, e-wallet, mobile banking, and bank accounts, and manage your account. We do not sell your data to third parties or use it for marketing without your consent.

We handle your data according to international privacy standards. We encrypt sensitive information, limit access to authorised staff, and store records securely. Our servers may sit outside your jurisdiction; data transfers comply with the legal frameworks of the regions where menthol 4d operates.

You have rights over your data: you can request a copy, correct inaccuracies, or ask us to delete your account. This policy explains how to exercise those rights.

What Data We Collect on menthol 4d

We collect information in three categories. First, account data: when you sign up for menthol 4d, we ask for your email, password, phone number, and full legal name. We store these on encrypted servers and use them only to maintain your account, send notifications, and verify your identity.

Second, identity documents: before you can deposit or withdraw on menthol 4d, we ask for a government-issued photo ID (KTP, driving licence, or passport) and a selfie. We scan these to confirm you are who you claim to be, then store the photos encrypted. We delete them upon your request after verification is complete. We may retain image hashes (non-reversible fingerprints) for fraud detection.

Third, transaction data: we log every deposit, withdrawal, bet, and result on menthol 4d. We record the timestamp, amount, payment method (DANA, e-wallet, mobile banking Virtual Account, etc.), and the outcome. We retain this data for regulatory compliance and dispute resolution. You can view your full transaction history anytime in your account menu.

How We Use Your Data on menthol 4d

We use your email and phone number to send account notifications: deposit confirmations, withdrawal approvals, security alerts, and login attempts from new devices. You can customize these notifications in your menthol 4d settings — enable some and disable others, or turn all off except critical security alerts.

We use your identity information to prevent fraud and money laundering. We cross-reference your deposit source with your verified identity to ensure funds come from an account in your own name. If a deposit comes from a third-party account, we may ask for proof of relationship before crediting it.

We use your transaction history to investigate disputes. If you report an issue with a bet or withdrawal, we retrieve the relevant records and review them. We also use aggregate (anonymised) data to understand platform usage patterns, improve game performance, and identify suspicious activity.

Third-Party Service Providers and menthol 4d Data Sharing

When we share data with service providers, we require them to use it only for the purpose specified and to maintain confidentiality. We do not control how third parties handle data once they receive it; we recommend reviewing their own privacy policies. Payment processors like local payment and online payment have their own privacy terms that apply to the information they collect.

Our servers and data backups may sit in countries outside Indonesia. By using menthol 4d, you acknowledge that your data may be transferred to, stored in, and processed outside your home jurisdiction. We apply the same security standards wherever data is located.

Cookies and Tracking Technologies on menthol 4d

We use cookies to maintain your login session, remember your preferences (stream quality, language, notification settings), and track analytics. Analytics cookies help us understand which games are popular, which payment methods users prefer (e-wallet vs mobile banking, for example), and where users visit from.

We do not use cookies to track you across other websites. Our cookies are confined to menthol 4d. You can disable cookies in your browser settings, though doing so may affect your ability to log in or change preferences. We do not use third-party tracking pixels or retargeting advertisements.

We may use pixel tags in email notifications to see if you opened the message. This helps us understand which notifications are useful. You can opt out by disabling images in your email client or turning off all menthol 4d email notifications in your account settings.

Your Rights and Requests

You have the right to access your data. Contact our support team and we provide a copy of all information we hold about you on menthol 4d within 14 days. You have the right to correct inaccuracies — if your name or email is wrong, we update it immediately upon your request.

You have the right to delete your account. When you close your account on menthol 4d, we mark it as inactive and delete personal information after a retention period. We retain transaction records and ID image hashes as required by law. You can request accelerated deletion, though some data (for regulatory compliance) may persist in anonymised form.

You have the right to withdraw consent for specific data uses. If you no longer want marketing emails, you can opt out in your account settings. We stop sending promotional content immediately. You cannot, however, withdraw consent for essential uses like identity verification or fraud prevention.

Data Retention and Security on menthol 4d

We retain transaction records on menthol 4d for a minimum of five years for regulatory and tax purposes. We retain account data (email, phone, identity documents) for as long as your account is active, plus three years after closure for dispute resolution. We delete marketing communications within 30 days of your opt-out request.

We encrypt all sensitive data at rest using industry-standard protocols. Our servers use firewalls, intrusion detection, and regular security audits. We limit staff access to data — only authorised compliance and support personnel can view your ID photos or transaction details. We do not log or store your password in plain text; we hash it with salt so even we cannot see your original password.

If we discover a data breach affecting menthol 4d users, we notify affected individuals within 72 hours and offer monitoring services if applicable. We cooperate with regulatory authorities to investigate and remediate the breach.

Contact and Policy Changes

To request access to your data, correct information, or delete your account on menthol 4d, contact our support team via the app or email. We respond to data requests within 14 days.

We may update this privacy policy to reflect changes in our practices or legal requirements. Material updates (e.g., new data uses, longer retention periods) are announced 7 days in advance via email and in-app notification. Your continued use of menthol 4d after the effective date means you accept the updated policy. If you disagree with changes, you may close your account and request a data deletion.

Jurisdiction and Data Protection Standards

We operate menthol 4d in compliance with the data protection laws of the jurisdictions where our services are legally permitted. We apply privacy principles that align with international standards (similar to GDPR, but not identical). We do not claim to offer the same protections as regulated financial institutions in Jakarta, Surabaya, or Bandung — menthol 4d is an online gaming platform, not a bank.

Your data may be processed in countries that do not have the same privacy laws as your home jurisdiction. By using menthol 4d, you consent to this transfer. If you do not accept these terms, you should not create an account or provide us with personal information.

We remain committed to protecting your privacy and handling your data responsibly. If you have questions or concerns about how menthol 4d handles your information, contact our support team for clarification.